Network nightmare week for Apple

After the September 2014 Special Event debacle, Apple has suffered another day of shame. I use this word on purpose. Sorry but it’s deserved. 

Today, after Apple opened the iPhone 6 pre-order, users started getting errors reports Appleinsider:

Readers who reached out to AppleInsider experienced a number of problems attempting to place their order for Apple’s next-generation handsets on Friday. Things kicked off just after midnight Pacific, 3 a.m. Eastern, but initial customers were only able to access preorders via the iOS Apple Store app, and not through Apple’s website on a traditional browser.

For those that did manage to get orders through, other problems occurred. A number of people indicated that their credit card rejected their new iPhone purchase after Apple placed a one-dollar authorization charge on the card in addition to the full cost of the phone.

This is 2014, and that is Apple. I cannot believe that they did not test the resilience of the Apple website under heavy load and in general to run tests on it. Tools exist for that, and Apple could use some of the money in their coffers to invest in them. 

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